Tom consults with business leaders to help them build clear, connected, effective organizations best suited to fulfilling strategy, delivering objectives, and creating value for customers, shareholders, and employees.
He has particular interest and expertise in helping companies design and optimize matrix organizations and management systems in which people across the value chain share the right information, make the right decisions, and achieve the right scale. He also has extensive experience in all stages of organization design for mergers and acquisitions. Tom consults and builds organization design capability across a wide range of global categories, including financial services, technology, consumer goods, healthcare, manufacturing, transportation, and non-profits. He leads powerful conversations that go beyond the templates and tools to clarify and solve business problems and unlock human potential.
Prior to Kates Kesler, Tom held executive and senior leadership roles in a number of financial services companies, most recently as the Head of Global Organization Design and Change at MetLife, Inc. during the company’s global transformation. He has published articles about successful organization design in acquisitions and building functional organizations, and has presented at public conferences for The Conference Board, Organization Design Forum, and Linkage, Inc. He is also a Board member of the Organization Design Forum.
Tom holds an AB in Economics and English from Hamilton College, and a MS in Instructional Design, Development, and Evaluation from Syracuse University.
Tom can be contacted at PO Box 100, New Hartford, NY, 13413, by phone at 315-404-4705, or by email at email@example.com.