Contact Jaclyn

New York, NY 10016
United States of America

Jaclyn Kates

Senior Manager

Jaclyn has worked with numerous clients on enterprise redesign projects and excels in diagnostics, structure and process redesign, as well as global implementation planning and activation. She supports executive teams in implementing agile and scalable organizational models to drive diverse, global brands and go-to-market strategies. At Kates Kesler, Jaclyn also specializes in establishing organization design transformation offices to help our clients set up the necessary governance for detailed design and implementation.

In addition to supporting large global businesses, Jaclyn is passionate about collaborating with founders of high-growth companies as they hit the size that can benefit from formal design thinking to scale. She works closely with these leaders to consider implications of design choices and to get ahead of predictable organization challenges of growth.

Prior to joining the Kates Kesler team, Jaclyn was a consultant at Strategy& (formerly Booz and Company) in the Technology, Information, Communication, and Entertainment Group. There she worked with management teams to optimize resource allocation across divisions and provided in-depth operating model analyses to support restructuring and redesign projects.

In addition to consulting, Jaclyn leverages her experience as a guest lecturer at New York University and Brooklyn College in the Industrial & Organizational Psychology Graduate Department. To see a video of Jaclyn speaking at the Org Design Conference in 2020, click here. She holds a bachelor’s degree with a dual concentration in Finance and Operations & Information Management from The Wharton School, University of Pennsylvania. Jaclyn lives in New York City. She can be reached at