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Chief Ecosystem Officer – Taking Customer Centricity to the Next Level

by Kates Kesler | May 7, 2020 | Blog, Knowledge Base, Talent and Leadership, Uncategorized

Many of our clients are asking how to utilize organization design mechanisms to take customer centricity to the next level. Customer centricity is defined here as creating unique product value propositions and strategies to deliver against unmet customer needs....

The Fit Between Talent and Organization

by Kates Kesler | Nov 9, 2018 | Blog, Knowledge Base, Talent and Leadership

Talent is priority number 1, 2 and 3 in most corporate human resources functions today. It’s no surprise, forced by a tsunami of tech-enabled business change and global competition and intensified by one of the tightest labor markets in decades. The investment of...

Talent Prediction 2018: The New Role of the Business Unit Manager

by Kates Kesler | Jan 5, 2018 | Knowledge Base, Talent, Talent and Leadership

CEOs (and activist investors) are pushing for simpler organizations with more autonomous, accountable business units. This call to action comes around every few years. Nelson Peltz’s ultimately unsuccessful bid for a seat on the P&G board was predicated by a...

Talent Prediction 2017: The Ability to Navigate Complex Organizations

by Kates Kesler | Jan 9, 2017 | Blog, Knowledge Base, Talent and Leadership

Organization design is the number one topic on the mind of business and HR executives who responded to Deloitte’s 2016 Global Human Capital report. We are not surprised. Over the past 10 years, we have witnessed a tremendous increase in strategic complexity across the...

Developing Leaders and Organization at the Same Time

by Kates Kesler | Jun 16, 2016 | Blog, Knowledge Base, Talent and Leadership, Uncategorized

The best global leadership systems develop people and the organization simultaneously. No other business process has more impact on shaping culture than company-wide talent development forums. Calibration and development councils can become the control centers for...

The Role of the Executive Team in an Integrated Company

by Kates Kesler | Mar 28, 2016 | Blog, Knowledge Base, Talent and Leadership

We work with many large, global organizations as they move toward more integrated operating models. One of the key levers in creating real connections across business units, regions, and functions is the redesign of the executive team. It is perfectly appropriate for...
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