by Kates Kesler | Jun 29, 2020 | Blog, Knowledge Base, Metrics and Rewards
We regularly work with CEO’s that are frustrated with leader behaviors that undermine enterprise strategy. Simple financial measures, like P&Ls, are an effective way to visibly drive leader accountability, yet they frequently do not match the complexity of today’s...
by Kates Kesler | May 7, 2020 | Blog, Knowledge Base, Talent and Leadership, Uncategorized
Many of our clients are asking how to utilize organization design mechanisms to take customer centricity to the next level. Customer centricity is defined here as creating unique product value propositions and strategies to deliver against unmet customer needs....
by Kates Kesler | Apr 8, 2020 | Blog, Knowledge Base, Other
In the time of Covid-19 all conventions are challenged. We are struck with the headline in today’s paper, “To Curve the Coronavirus, Hong Kong Tells the World Masks Work.” We’re dazed by this reminder of the overwhelming power of culture in the way people think and...
by Kates Kesler | Feb 17, 2020 | Blog, Function Design, Knowledge Base
We regularly work with leaders of complex organizations that are making changes to strategy that have organization implications. It is natural for them to want to jump right to organization charts and begin moving boxes and lines. However, we advise our clients to add...
by Kates Kesler | Jan 16, 2020 | Blog, Current Topics in Organization Design, Knowledge Base
You should visit Rwanda. Most tourists come to this east African country of just under 13 million people to see the mountain gorillas. But, if you are interested in organization and governance you should also follow how this country is developing economically and...
