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Quick Feedback: A Small Gesture with An Outsized Impact

by Sara Watson | Mar 7, 2022 | Blog, Current Topics in Organization Design, Knowledge Base

“Very nice. You have very good client relationship skills, Sara. I liked watching you in action. It was a difficult situation.” I received this note from a senior partner following a recovery meeting with a potential client. It probably took 20 seconds to write, and...

The Central versus Decentral Dilemma: How the HR Practitioner can Facilitate a “Center-Led” Solution

by Keri Macaluso and Amy Kates | Feb 19, 2022 | Blog, Current Topics in Organization Design, Knowledge Base

Today’s organizations need to move faster than ever before. Covid-19 exposed which companies in an industry could change direction quickly and respond to new consumer, employee, regulatory, and supply demands, turning adversity into opportunity. “Agility” is the...

Love your Organizational Problems, not Just your Solutions

by David Neff | Feb 18, 2022 | Blog, Current Topics in Organization Design, Knowledge Base

As human beings we are hardwired to act. Harvard professor Daniel Gilbert argues that humans are “exquisitely adapted to respond to immediate problems, such as terrorism, but not so good at more probable, but distant dangers, such as global warming.”1 As a...

So, you’ve built a new capability, but no one uses it! What gives?

by Christie Irizarry | Jan 18, 2022 | Blog, Current Topics in Organization Design, Knowledge Base

Cari, a leader in the company’s new Data and Analytics unit, was frustrated to hear about yet another team which hired an external contractor to do the work her group was set up to do. She had spent the past 18 months building this new organization. She had...

Embracing Healthy Tensions in a Matrixed Organization

by Sara Watson | Nov 4, 2021 | Blog, Current Topics in Organization Design, Knowledge Base

As a company strategy becomes more dynamic and ambitious, leaders will often shift to a matrixed organization model to help the business excel at doing more than one thing simultaneously. The matrix is designed to bring forth the voices that need to influence key...

Designing an Effective Cloud Center of Excellence

by Luis Alberola | Oct 21, 2021 | Blog, Current Topics in Organization Design, Knowledge Base

In many of my recent technology-driven transformation projects, the design and implementation of a technology Center of Excellence (CoE) has been considered as a solution to ensure clear ownership of expertise. However, in some cases, the implementation of the Center...
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