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Quick Feedback: A Small Gesture with An Outsized Impact

by Sara Watson | Mar 7, 2022 | Blog, Current Topics in Organization Design, Knowledge Base

“Very nice. You have very good client relationship skills, Sara. I liked watching you in action. It was a difficult situation.” I received this note from a senior partner following a recovery meeting with a potential client. It probably took 20 seconds to write, and...

Embracing Healthy Tensions in a Matrixed Organization

by Sara Watson | Nov 4, 2021 | Blog, Current Topics in Organization Design, Knowledge Base

As a company strategy becomes more dynamic and ambitious, leaders will often shift to a matrixed organization model to help the business excel at doing more than one thing simultaneously. The matrix is designed to bring forth the voices that need to influence key...
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