Matrix

• Matrix Structures and Virtual Collaboration (Kates and Erickson, Handbook of High Performance Virtual Teams, 2008)

• Design Your Governance Model to Make the Matrix Work (Kesler and Schuster, People & Strategy, 2009)

• Managing Conflict in a Matrix (Kates and Kesler, MWorld, 2011)

• Design for Conflict: Making Tension in the Matrix Work to Drive Business Results (Kesler and Kates, white paper, 2011)

• When Tension in the Matrix Drives Business Results (Kesler and Kates, white paper, 2011)